Yes, the system is Internet based and sits in the cloud. The system can be accessed from anywhere in the world 24/7
No, the system is web-based and there is no need for any installation on the customer side. The system is accessible via any browser. (Internet Explorer, Firefox, Google Chrome, etc.)
Yes, the system is always accessible 24/7. You can use it from home without the need to install anything or change any setting. The system can be use just like using an internet site.
There are several ways to contact Redmatch for support:
a. Send an email to the ticketing system firstname.lastname@example.org
b. Send an email directly to our support team email@example.com
c. Call our support team at (877)294-5234 and leave a message or 1-855-777-9110 to speak to a team member. The support team is available 24/7
Every customer has a specific email for automatically receiving candidates into the Redmatch system. There is no need to enter candidates manually.
The system can support applicants even without a resume by having the applicant complete basic details and automatically creating a file in the database.
Yes. We assist our customers with the migration of existing data into the Redmatch system using our sophisticated parser tool developed in-house.
The Redmatch system was designed for to be flexible, configurable, and scalable to accommodate growth and changes in companies and organizations. The system database can hold unlimited amount of resumes and other candidates’ information. We do not charge our customers any extra fees as their business expands.
The Redmatch system is among the most reliable in the industry and supports a system availability rating that exceeds 99.9%. In addition, the system is fast operating and very responsive to allow recruiters to maximize on the benefits the system offers.
Since the Redmatch system is Cloud based its updated continuously, with major feature updates roughly once per-quarter. All updates are announced in advance and are planned to cause zero downtime.